---
title: "Google Cloud Features Update: January 2021"
description: The summary of essential information about Google Cloud in January 2021.
image: https://blog.gopomelo.com/hubfs/Public-Sector-Momentum.max-1000x1000-1.png
---
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# Google Cloud Features Update: January 2021
[Anshu Chawaduri](https://blog.gopomelo.com/author/anshu-chawaduri)
Jan 29, 2021
## Google Cloud
## Features Update Summary -**January 2021**
> *The summary of essential information about Google Cloud in January 2021.*
## ****
## **Respond to customer faster and more accurately with DialogflowCX**
Contact center agents have become a lifeline for many businesses. They are on the front lines of generating revenue and delivering great customer experiences—all while working from home. Smart compose and autocorrect available when adding comments in Google Docs
### **Google Cloud: AI & Machine Learning**
Dialogflow CX can seamlessly and accurately switch between topics, handle supplemental questions and operate across multiple channels to minimize live agent interventions. It was designed specifically for enterprises with large scale, high complexity environments to enable a new level of collaboration and efficiency for customer experience teams.[Read more.](https://cloud.google.com/blog/products/ai-machine-learning/dialogflow-cx-virtual-agents-can-hold-down-the-fort)
---
## ** **
### **How our customers modernize business intelligence with BigQuery and Looker.**
Businesses increasingly gather data to better understand their customers, products, marketing, and more. But unlocking valuable and meaningful insights from that data requires powerful, reliable, and scalable solutions.
### Google Cloud: DATA Analytics
### We hear from several Google Cloud customers who’ve used BigQuery and Looker and how they’re using their data insights to unlock new opportunities. [Read more.](https://cloud.google.com/blog/products/data-analytics/modern-cloud-bi-to-find-insights-save-costs)
---
## **-2.png?width=110&name=Google%20Cloud%20Icon%20Logo%20Large%20192px%20color%20(png)-2.png)**
### **What’s new with Google Cloud**
Google Cloud Features update in 2020 and 2021
### **Google Cloud: Inside Google Cloud**
Want to know the latest from Google Cloud? Find it here in one handy location. Check back regularly for our newest updates, announcements, resources, events, learning opportunities, and more. [Read more.](https://cloud.google.com/blog/topics/inside-google-cloud/whats-new-google-cloud)
---
## ****
### **How we’re helping to reshape the software supply chain ecosystem securely**
As we start the new year, we see ongoing revelations about an attack involving SolarWinds and others, that in turn led to the compromise of numerous other organizations.
### **Google Cloud: Security**
Beyond this specific attack, we remain focused on defending against all forms of supply chain risk and feel a deep responsibility to collaborate on solutions that benefit our customers and the common good of the industry. [Read more](https://cloud.google.com/blog/products/identity-security/how-were-helping-reshape-software-supply-chain-ecosystem-securely).
---
## ****
### **Loading complex CSV files into BigQuery using Google Sheets**
Building an ELT pipeline using Google Sheets as an intermediary
### **Google Cloud: BigQuery**
BigQuery offers the ability to quickly import a CSV file, both from the web user interface and from the command line.[Read more.](https://cloud.google.com/blog/topics/developers-practitioners/loading-complex-csv-files-bigquery-using-google-sheets)
---
## ****
### **Retailers find flexible demand forecasting models in BigQuery ML**
New tools to troubleshoot network and performance issues in Google Meet
### Google Cloud: DATA Analytics
### To help retailers with an easier, more flexible solution for demand planning, we’ve published a Smart Analytics reference pattern for performing time series forecasting with BigQuery ML using autoregressive integrated moving average (ARIMA) as a basis. [Read more.](https://cloud.google.com/blog/products/data-analytics/get-started-with-data-analytics-demand-forecasting-with-ml-models)
---
## **-2.png?width=110&name=Google%20Cloud%20Icon%20Logo%20Large%20192px%20color%20(png)-2.png)**
### **Top 5 trends for API-powered digital transformation in 2021**
Digital transformation relies on an organization’s ability to package its services, competencies, and assets into modular pieces of software that can be repeatedly leveraged.
### **Google Cloud: API Management**
Our “State of the API Economy 2021” report confirms that though digital transformation has been among enterprises’ top business imperatives for years, the COVID-19 pandemic and changing market conditions have increased this urgency. Organizations across the world weathered the pandemic by compressing years of digital transformation into just a few months. [Read more.](https://cloud.google.com/blog/products/api-management/top-5-trends-for-api-powered-digital-transformation-in-2021)
---
****
### Admin Compute Engine explained: Scheduling the OS patch management service
Imagine an example project with several VM instances hosting a mythical web service. You want to automatically keep the instances updated with the latest critical fixes and security updates against malicious software
### Google Cloud: Compute
Last year, we introduced the OS patch management service to protect your running Compute Engine VMs against defects and vulnerabilities. The service makes patching Linux and Windows VMs with the latest OS upgrades simple, scalable and effective. In this blog, we share a step-by-step guide on how to set up a project with a schedule to automatically patch filtered VM instances, resolve issues if an agent is not detected, and view an overview of patch compliance across your VM fleet. [Read more.](https://cloud.google.com/blog/products/compute/using-compute-engines-os-patch-management-service)
---
***Source: https://cloud.google.com/blog/products/gcp***
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