The summary of essential information about Google Cloud in January 2021.
Contact center agents have become a lifeline for many businesses. They are on the front lines of generating revenue and delivering great customer experiences—all while working from home. Smart compose and autocorrect available when adding comments in Google Docs
Dialogflow CX can seamlessly and accurately switch between topics, handle supplemental questions and operate across multiple channels to minimize live agent interventions. It was designed specifically for enterprises with large scale, high complexity environments to enable a new level of collaboration and efficiency for customer experience teams.Read more.
Businesses increasingly gather data to better understand their customers, products, marketing, and more. But unlocking valuable and meaningful insights from that data requires powerful, reliable, and scalable solutions.
Google Cloud Features update in 2020 and 2021
Want to know the latest from Google Cloud? Find it here in one handy location. Check back regularly for our newest updates, announcements, resources, events, learning opportunities, and more. Read more.
As we start the new year, we see ongoing revelations about an attack involving SolarWinds and others, that in turn led to the compromise of numerous other organizations.
Beyond this specific attack, we remain focused on defending against all forms of supply chain risk and feel a deep responsibility to collaborate on solutions that benefit our customers and the common good of the industry. Read more.
Building an ELT pipeline using Google Sheets as an intermediary
BigQuery offers the ability to quickly import a CSV file, both from the web user interface and from the command line. Read more.
New tools to troubleshoot network and performance issues in Google Meet
Digital transformation relies on an organization’s ability to package its services, competencies, and assets into modular pieces of software that can be repeatedly leveraged.
Our “State of the API Economy 2021” report confirms that though digital transformation has been among enterprises’ top business imperatives for years, the COVID-19 pandemic and changing market conditions have increased this urgency. Organizations across the world weathered the pandemic by compressing years of digital transformation into just a few months. Read more.
Imagine an example project with several VM instances hosting a mythical web service. You want to automatically keep the instances updated with the latest critical fixes and security updates against malicious software
Last year, we introduced the OS patch management service to protect your running Compute Engine VMs against defects and vulnerabilities. The service makes patching Linux and Windows VMs with the latest OS upgrades simple, scalable and effective. In this blog, we share a step-by-step guide on how to set up a project with a schedule to automatically patch filtered VM instances, resolve issues if an agent is not detected, and view an overview of patch compliance across your VM fleet. Read more.
Source: https://cloud.google.com/blog/products/gcp