Head to Head: Google Apps for Work & Microsoft Office 365

Businesses are embracing a move to the cloud for email, documents, online chat, and video conferencing. Working in the cloud allows users to access their information and work together from any device at any time.

Let’s look at two enterprise email and collaboration services available today: Google Apps for Work and Microsoft Office 365.




gg-for-work office365
Email Yes Yes
Cloud Storage Yes Yes
Document Services Yes Yes
Chat Yes Yes
Downtime None Scheduled Downtime
True Cloud Solution 100% Upgrade in MS Office & Windows required
Browser Only Yes No
Updates & Versioning Automatic Manually
Additional Costs None Additional modules
Service Level Agreement 99.9% guarantee 99.9% excluding scheduled downtime.
Business Benefits Improve productivity, mobility & collaboration No positive changes
Collaboration Easy to use collaboration tools Complicated, inconsistent collaboration tools
Mobile Device Management Included as standard Additional MDM license required with cost
Ownership Simplified license model Complicated licensing structure
License Costs USD 30/user/year From USD 75/user/year

Head to Head

Both services offer email, cloud storage, document services, and chat integration – but the differences are far and wide.

Google Apps for Work was built in the cloud and is a true multi-tenant solution with one instance of software for all users requiring only a web browser for full functionality across all services. Additionally, Google Apps includes an SLA backed uptime guarantee of 99.9% with absolutely no planned downtime.

Office 365 is based off the desktop version of Microsoft Office and multiple versions are available. Some versions include offline software which must be maintained manually. Office 365 also boasts a 99.9% uptime guarantee, but this excludes periods of planned downtime.

Additionally, a recent survey by BetterCloud, comparing Google Apps for Work and Office 365 highlighted some important results:

  • On average, organizations using Google Apps experience cost savings of 41% compared with cost savings of 27% from Office 365
  • Google Apps IT teams tend to be 5x smaller than Office 365 teams
  • 84% of large enterprises using Google Apps enjoy increased collaboration while versus an increased collaboration for 72% of Office 365 customers
  • Google Apps users utilize more of their cloud offerings than Office 365 users:


gg-for-work office365
Email 92% 41%
Storage 79% 35%
Document 70% 21%
Spreadsheets 64% 20%
Presentation Tools 36% 19%

% of orgs with >50% of users actively using feature

What does this mean?

Your version of Google Apps for Work is always the latest version and will never require an update. Updates and upgrades are automatically rolled out and will not require any action on the end user’s part. Google will also never disrupt service intentionally for maintenance purposes – all maintenance is performed in the background while Google Apps remains fully functional.

Office 365 may require frequent updating, either manually or online as different packages are available. Planned downtimes are scheduled for off-peak hours, but in today’s 24/7/365 business environment, having access to your communications and data at all times can be crucial.

What are the costs?

Google provides 2 options:

  • Google Apps for Work at USD 30 per user per year
  • Google Drive for Work with unlimited cloud storage, email archiving and ediscovery at USD 120 per user per year

Office 365 provides several options:

  • Office 365 packages start at USD 75 per user per year
  • Office 365 Enterprise E4 with 1TB cloud storage and email archiving tops out at USD 330 per user per year

For a complete cloud messaging and collaboration solution, Google Apps for Work offers businesses the ability to leave software maintenance and upgrades behind, while enabling users to transform the way they work – and all of this requires only a modern web browser. To receive a custom Google Apps quotation or to chat with one of our 25+ Certified Google Specialists about transforming the way your business operates please click below.

Contact Us: www.gopomelo.com